TECHNICAL SERVICE (STAFF)
Pulo Mas Main Office
· Responsible to achieve section target KPI.
· As the main PIC for assisting dealers to solve vehicle troubles shooting.
· Responsible to handle customer complaints for after-sales activities.
· Responsible for Product Quality Process (monitoring - reporting).
· Responsible to handle part storage.
· Coordinate with related departments, dealers, and other parties.
· Conduct study & analysis of the frequent technical problems.
Support New Product
· 20 – 25 Yo
· Associate/Bachelor/master’s Degree in: Mechanical Engineering, Electrical Engineering, Automotive Engineering or related field.
· Good command of English (verbal and written).
· Good interpersonal and communication skills.
· General knowledge of After Sales Business.
· Proven experience in Technical Analysis.
· Experience in automotive troubleshooting.
· Experience of analysis warranty.
· Up-to-date with the latest trends of Mitsubishi vehicles.
automotive skills (remove, install, inspection).