TECHNICAL SERVICE (STAFF)

Pulo Mas Main Office

Main Responsibilities:

 

·       Responsible to achieve section target KPI.

·       As the main PIC for assisting dealers to solve vehicle troubles shooting.

·       Responsible to handle customer complaints for after-sales activities.

·       Responsible for Product Quality Process (monitoring - reporting).

·       Responsible to handle part storage.

·       Coordinate with related departments, dealers, and other parties.

·       Conduct study & analysis of the frequent technical problems.

·       Support New Product Development Project.

Qualifications:

 

·       20 – 25 Yo

·       Associate/Bachelor/master’s Degree in: Mechanical Engineering, Electrical Engineering, Automotive Engineering or related field.

·       Good command of English (verbal and written).

·       Good interpersonal and communication skills.

·       General knowledge of After Sales Business.

·       Proven experience in Technical Analysis.

·       Experience in automotive troubleshooting.

·       Experience of analysis warranty.

·       Up-to-date with the latest trends of Mitsubishi vehicles.

·       Mastering mechanical automotive skills (remove, install, inspection).